Solutions Through IT Business Services Portal
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Remote Access Portal PC Preparation Instructions
Please only follow the instructions on this page when being instructed to do so by a Solutions Through IT support technician. Support is only available via a technician who is logged onto the Managed Service website.
ONLY If you have already completed the following instructions, click here to continue.
Steps to perform on your computer
  1. With your mouse, highlight the following line of text as shown in the picture below.

    Right-click the text and select copy.

    Picture only - click text above

  2. Now click Tools and select Internet Options from the menu as shown in the picture below.

  3. Click the Security tab, then click the Trusted sites icon. Then click the Sites... button as shown in the picture below.

  4. UN-tick the 'Require server verification ...' checkbox.

    Right-click in the white area under 'Add this Web site to this zone:' and select Paste as shown in the picture below.

    Click the Add button, then click the OK button and the OK button again.