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Remote Access Portal PC Preparation Instructions
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Please only follow the instructions on this page when
being instructed to do so by a Solutions Through IT support technician. Support is only
available via a technician who is logged onto the Managed Service website.
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ONLY If you have already completed the following instructions,
click here to continue.
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Steps to perform on your computer
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With your mouse, highlight the following line of text as shown in the picture below.
http://ms.solutionit.com.au
Right-click the text and select copy.
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Now click Tools and select Internet Options from the menu as shown in the picture below.
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Click the Security tab, then click the Trusted sites icon. Then click the
Sites... button as shown in the picture below.
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UN-tick the 'Require server verification ...' checkbox.
Right-click in the white area under 'Add this Web site to this zone:' and
select Paste as shown in the picture below.
Click the Add button, then click the OK button and the
OK button again.
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